Privacy Policy

Company reg number: 15167890
Registered office address: 132-134 Great Ancoats Street, Manchester, England, M4 6DE
Office address: 2 Mount Street, Manchester, M2 5WQ


Welcome to WISE CONNECT LTD (hereinafter referred to as “the Company,” “we,” “us,” or “our”). The confidentiality, integrity, and security of your personal information are of utmost importance to us. The purpose of this Privacy Policy (“Policy”) is to outline the manner in which we collect, utilize, disclose, and manage the personal data of our customers (“Customer,” “you,” or “your”) while interacting with our digital platform and services. This Policy has been meticulously crafted to align with the prevailing data protection and privacy legislations operative within the United Kingdom, such as the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) (EU) 2016/679, ensuring a robust protection framework around your personal data. By engaging with our services, you signify your agreement to the terms encapsulated in this Policy.


  • Company: referred to as either “The Company”, “We”, “Us” or “Our” in this Agreement) refers to WISE CONNECT LTD, 312-134 Great Ancoats Street, Manchester, England, M4 6DE. Company number: 15167890
  • Customer/Client: – Refers to any individual, entity, or organization that accesses or uses our services, including purchasing digital activation keys
  • Digital Activation Key: A unique code that grants access to virtual PC computer games through the game’s designated platform (e.g., Steam, Origin). This code is electronically delivered to the Client upon completion of a purchase.
  • Purchase – The act of buying digital activation keys from which is governed by the terms of this agreement.
  • Service:  Encompasses all the services provided by The Company, including but not limited to the sale and distribution of digital video game keys.

Information we collect

Personal Data:

In the course of your interaction with our digital platform, Company, specializing in the distribution of Digital Activation Keys for virtual PC computer games, meticulously collects a range of personal data. This data is fundamental to the seamless execution of transactions and the provision of an exceptional service experience. Personal data that we collect includes, but is not limited to:

  • Full Name: This information is indispensable to personalize your experience and enable effective communication.
  • Email Address: Your email address serves as the primary channel for order confirmations, digital delivery, and customer service correspondence.
  • Billing Address: We collect your billing address to ensure the secure processing of payment transactions.
  • Contact Number: Optionally provided to facilitate more direct and efficient communication for support or service updates.
  • Payment Information: We gather payment information securely to facilitate smooth and hassle-free transactions.

Non-Personal Data:

In addition to personal data, we also collect non-personal data, which encompasses information related to your usage patterns and interactions with our website. This non-personal data plays a crucial role in optimizing our website’s performance and enhancing the overall user experience. Non-personal data may include:

  • Browser Type: We analyze your browser type to ensure our website remains compatible and offers optimal viewing experiences across a wide range of browsers.
  • Operating System: Information about your operating system is utilized for analytical purposes, allowing us to understand user preferences and optimize website functionality.
  • IP Address: We gather IP addresses for the security of our digital infrastructure, including monitoring for fraudulent activities.
  • Browsing History: This data is employed to enhance the user experience by analyzing usage patterns and preferences.
  • Cookies: We use cookies to personalize your browsing experience, retaining your preferences and session information for a seamless visit.

The collection and utilization of this data are pivotal in ensuring the secure and efficient delivery of our services. Your privacy and data security remain our top priorities as we employ the information gathered to enhance your overall user experience.

How company uses your information

We are dedicated to utilizing the information we collect in ways that enhance your interaction with our services and platform. The data is employed for various purposes, each contributing to a seamless and enriching user experience. These purposes include:

  • Personalization of Content: Your data allows us to tailor content, services, and product recommendations to your individual preferences, providing a more personalized user experience.
  • Transaction Processing: Information collected is essential for the processing of transactions, ensuring secure and hassle-free payments for services and products.
  • Enhancing Customer Support: We use your data to address your inquiries and concerns more efficiently, thereby providing enhanced customer support.
  • Analyzing User Behavior: Non-personal data aids in understanding user behavior and preferences, which is invaluable for improving the website’s functionality and content.
  • Optimizing User Experience: Your data, including browsing history and cookies, enables us to optimize your experience on our platform, making it more intuitive and user-friendly.

These practices are instrumental in ensuring that every interaction you have with our digital platform is not only seamless but also intrinsically gratifying.

Disclosure of client information

At Company, the safeguarding of Client information and privacy is a foundational principle. We follow a policy of utmost discretion when it comes to the disclosure of Client information, reserving such actions for only substantiated and legitimate reasons. These reasons may include:

  • Third-Party Service Providers: Information sharing may occur with third-party service providers, exclusively for the purpose of assisting us in delivering our services. These providers are bound by stringent confidentiality agreements to ensure the safeguarding of Client data.
  • Legal Obligations: Disclosure of Client information may become necessary to comply with legal obligations, such as responding to lawful requests and court orders, as well as fulfilling other related legal requirements. We are unwavering in our commitment to obtain Client consent before disseminating personal information in any other circumstances.

The approach we follow regarding the collection, utilization, and disclosure of Client information is rooted in our dedication to securing your data and ensuring an enriching and secure user experience. Your privacy remains paramount, and we respect and uphold the confidentiality and integrity of your data at every step of our operations.

Client rights

Client Rights are fundamental to our commitment to data protection and privacy. As a valued Client of Company, you possess a range of rights pertaining to your personal data. These rights include:

  • Access: You have the right to access your personal information held by Company. This enables you to review the data we have collected about you and ensure its accuracy.
  • Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request its correction. We are dedicated to maintaining accurate and up-to-date records.
  • Deletion: You have the right to request the deletion of your personal information. We will promptly comply with such requests, provided they align with our data retention policy and legal obligations.
  • Data Portability: Upon request, you have the right to receive a copy of your personal data in a structured and commonly used format. This facilitates the transfer of your data to another service, if desired.
  • Objection: You can object to the processing of your personal data for specific purposes, such as direct marketing. We will cease processing your data for these purposes upon your objection.
  • Restriction of Processing: In certain circumstances, you can request the restriction of the processing of your personal data. This means we will limit the ways in which your data is used.

To exercise these rights or for any inquiries related to your Client rights, you can reach out to us using the contact details provided in this Privacy Policy. We are committed to ensuring that your rights concerning your personal data are not only acknowledged but also diligently respected.

Data retention

Company maintains a rigorous data retention policy that governs the periods for which Client data is retained. The specifics of data retention may vary based on the nature of the data and the services engaged. Our policy ensures that data is retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. Once data has served its purpose and is no longer required, stringent measures are implemented to securely delete or anonymize it.

Data security

At Company, the security of your data is a paramount consideration. We have implemented a comprehensive array of security measures to protect your information. These measures include, but are not limited to:

  • Encryption: All data transmitted between your device and our servers is encrypted to ensure the secure transfer of information.
  • Access Controls: We enforce strict access controls to ensure that only authorized personnel have access to your data.
  • Regular Security Assessments: Our digital platform undergoes frequent security assessments and audits to identify and address vulnerabilities.
  • Monitoring: We closely monitor our digital infrastructure, including the detection and prevention of unauthorized access, to safeguard your data.

These security measures are meticulously designed to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

Changes to this privacy policy

Company reserves the right to amend this Privacy Policy in response to evolving data protection regulations and our data management practices. Any updates to this Privacy Policy will be communicated through the posting of a revised version on our website. We encourage Clients to periodically review this Privacy Policy to remain informed about the ways in which we are safeguarding your personal information.

Contact us

If you have any questions, concerns, or feedback pertaining to this Privacy Policy or any other facet of our services, please do not hesitate to reach out to the Company at Our dedicated team is poised to provide you with the information and assistance you require. Your privacy and data security are paramount to us, and we are steadfast in our commitment to addressing any inquiries or concerns you may have.